Company: Tribu – Digital Marketing Agency
Reports to: Chief Revenue Officer
Collaborates with: Creative Team, Digital Team, Strategy Team, Production Manager
Tribu is a dynamic marketing agency dedicated to transforming businesses into impactful and memorable brands. We pride ourselves on creating a sense of tribe for our partners, fostering connections that resonate deeply and last.
To blow minds with the REAL value of creativity by making it measurable and tangible through Tribe-Worthy brands. For over 12 years, we have pushed boundaries as out-of-the-box thinkers, embracing a "play hard, work hard" mentality that fuels our passion and innovation.
To be the best branding and digital marketing agency for building Tribe-Worthy brands. What is a Tribe-Worthy brand? It’s a brand that resonates so strongly with the human heart that people feel compelled to talk about it with friends and even strangers—brands that hit them in the gut!
At Tribu, we merge creativity with strategy to craft experiences and campaigns that captivate audiences and drive tangible results.
The Project Manager (PM) is responsible for overseeing the day-to-day management of partner accounts, ensuring that Tribu delivers exceptional service and results to our partners. This role focuses on advocating for our partners, meticulously managing projects through Paymo, and aligning our services with both Tribu's goals and our partners' business objectives. The PM embodies our commitment to doing what's best for Tribu and our partners by promoting innovative designs, marketing strategies, and data-driven decision-making.
Task Management- Create tasks, assign deadlines, and allocate resources in collaboration with account leads. Gather "what needs to be done" from subject matter experts to achieve partners' desired outcomes.
Time Management- Act as the manager of time within the project, ensuring efficient completion of tasks through effective planning.
Resource Coordination- Work closely with the Production Manager and Chief Revenue Officer to allocate resources wisely.
Partner Relationship Management: Prioritize partners' needs and objectives in all project activities. Build and maintain strong, long-lasting relationships with partners. Serve as the primary point of contact for assigned partners, addressing concerns promptly and effectively.
Quality Assurance and Delivery- Ensure all deliverables pass through internal Quality Assurance (QA) processes before presenting to partners. Collaborate with creative, digital, and strategy teams to maintain high-quality outputs.
Recaps and Commitments- Conduct regular recaps, confirming that Tribu is following through on commitments made to partners. Ensure that the scope of work is fulfilled as per each contract and proactively solve problems if deviations occur.
Data-Driven Decision Making- Utilize analytics to inform strategic decisions and optimize campaigns. Monitor campaign performance and provide actionable insights to partners and internal teams.
Issue Identification and Prevention- Proactively notice project or account problems and work to prevent them. Implement processes to identify potential issues before they escalate.
Collaboration and Communication- Work effectively across departments to achieve common goals. Participate in team meetings, providing updates and insights on project progress.
Please begin by taking our Culture Index Quiz below. Then please complete the form on this section.
